Legal Information
Last Updated: September 30, 2025
Privacy Policy
Information We Collect
When you use our website or contact us for services, we may collect the following information:
- Contact Information: Name, email address, phone number, and physical address
- Project Information: Service requests, property details, and project specifications
- Usage Data: IP address, browser type, pages visited, and time spent on pages
- Cookies: Small data files stored on your device to improve your experience
How We Use Your Information
We use collected information to:
- Respond to your service requests and provide quotes
- Schedule appointments and complete electrical work
- Send project updates and service reminders
- Improve our website and services
- Comply with legal obligations and maintain business records
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Hosting infrastructure and email services that help us operate our website securely
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Limited access to personal information
- Regular security updates and monitoring
Cookies and Tracking
Our website may use cookies to enhance your experience. You can control cookie settings through your browser. We do not use third-party advertising cookies. We use a self-hosted, privacy-focused analytics tool (Umami) to collect aggregate usage statistics such as page views; it is not used for cross-site advertising or profiling.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
Contact for Privacy Concerns
For privacy-related questions or requests, contact us at:
Gravity Electrical Solutions Inc.
Calgary Office
81 Rockyspring Point NW
Calgary, AB T3G 6A1, Canada
Email: info@gravityelectrical.ca
Phone: 403-879-2345
Terms of Use
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree, please do not use our website.
Use of Website
You may use this website for lawful purposes only. You agree not to:
- Attempt to gain unauthorized access to our systems
- Use automated systems (bots, scrapers) without permission
- Transmit harmful code, viruses, or malware
- Impersonate Gravity Electrical or its employees
- Violate any applicable laws or regulations
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Gravity Electrical Solutions Inc. or its licensors and is protected by Canadian and international copyright laws.
Service Quotes and Estimates
Quotes provided through this website are estimates only and subject to change based on:
- On-site assessment and actual conditions
- Changes to project scope or requirements
- Material cost fluctuations
- Unforeseen complications discovered during work
Final pricing will be confirmed in writing before work begins.
User Submissions
By submitting information through our contact forms, you grant us permission to use that information to provide services and communicate with you. You represent that all information provided is accurate and complete.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.
Governing Law
These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.
Disclaimer
General Disclaimer
The information provided on this website is for general informational purposes only. While we strive to keep information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the website or information.
Professional Services
Licensed Services: All electrical work is performed by licensed, insured electricians in accordance with the Alberta Safety Codes Act and Canadian Electrical Code. However, website content should not be considered professional electrical advice for your specific situation.
No Guarantees: Information on this website does not constitute a guarantee of specific results, timelines, or pricing. Each project is unique and requires individual assessment.
Limitation of Liability
To the fullest extent permitted by law, Gravity Electrical Solutions Inc. shall not be liable for:
- Indirect, incidental, or consequential damages arising from website use
- Loss of profits, data, or business opportunities
- Errors or omissions in website content
- Website downtime, technical issues, or security breaches
- Actions taken based on information found on this website
Service Limitations
Service Area: Services are provided in Calgary, Airdrie, Cochrane, and surrounding areas. Travel fees may apply to locations outside our primary service area.
Emergency Services: While we offer 24/7 emergency electrical services, response times may vary based on weather, demand, and technician availability. Emergency service rates apply to after-hours calls.
Permits and Inspections
Most electrical work requires permits and inspections from the City of Calgary or local municipalities. We assist with permit applications, but approval is at the discretion of local authorities. Permit fees are additional to service costs.
Insurance and Warranties
Insurance: We carry comprehensive liability insurance and WCB coverage. Specific coverage details are available upon request.
Workmanship Warranty: We stand behind our work with a warranty on workmanship. Material warranties are provided by manufacturers. Warranty terms will be specified in your service agreement.
Code Compliance
While we follow all applicable electrical codes and safety standards, building codes may change. Existing electrical systems in older homes may not meet current code requirements but may be grandfathered under previous codes unless modifications are made.
Pricing and Payment
Prices quoted on this website are estimates and subject to change. Final pricing will be provided in writing before work begins. Payment terms will be specified in your service agreement.
Contact for Legal Matters
For questions about these legal terms, contact:
Gravity Electrical Solutions Inc.
Calgary Office
81 Rockyspring Point NW
Calgary, AB T3G 6A1, Canada
Email: info@gravityelectrical.ca
Phone: 403-879-2345
