Legal Information

Last Updated: September 30, 2025

Privacy Policy

Information We Collect

When you use our website or contact us for services, we may collect the following information:

Contact Information: Name, email address, phone number, and physical address
Project Information: Service requests, property details, and project specifications
Usage Data: IP address, browser type, pages visited, and time spent on pages
Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use collected information to:

Respond to your service requests and provide quotes
Schedule appointments and complete electrical work
Send project updates and service reminders
Improve our website and services
Comply with legal obligations and maintain business records

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Hosting infrastructure and email services that help us operate our website securely
Legal Requirements: When required by law, court order, or government request
Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including:

SSL/TLS encryption for data transmission
Secure hosting infrastructure
Limited access to personal information
Regular security updates and monitoring

Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. We do not use third-party advertising cookies.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications

Contact for Privacy Concerns

For privacy-related questions or requests, contact us at:

Gravity Electrical Solutions Inc.
Calgary Office
81 Rockyspring Point NW
Calgary, AB T3G 6A1, Canada
Email: [email protected]
Phone: 403-879-2345

Terms of Use

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree, please do not use our website.

Use of Website

You may use this website for lawful purposes only. You agree not to:

Attempt to gain unauthorized access to our systems
Use automated systems (bots, scrapers) without permission
Transmit harmful code, viruses, or malware
Impersonate Gravity Electrical or its employees
Violate any applicable laws or regulations

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Gravity Electrical Solutions Inc. or its licensors and is protected by Canadian and international copyright laws.

Service Quotes and Estimates

Quotes provided through this website are estimates only and subject to change based on:

On-site assessment and actual conditions
Changes to project scope or requirements
Material cost fluctuations
Unforeseen complications discovered during work

Final pricing will be confirmed in writing before work begins.

User Submissions

By submitting information through our contact forms, you grant us permission to use that information to provide services and communicate with you. You represent that all information provided is accurate and complete.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.

Governing Law

These Terms of Use are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Disclaimer

General Disclaimer

The information provided on this website is for general informational purposes only. While we strive to keep information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the website or information.

Professional Services

Licensed Services: All electrical work is performed by licensed, insured electricians in accordance with the Alberta Safety Codes Act and Canadian Electrical Code. However, website content should not be considered professional electrical advice for your specific situation.

No Guarantees: Information on this website does not constitute a guarantee of specific results, timelines, or pricing. Each project is unique and requires individual assessment.

Limitation of Liability

To the fullest extent permitted by law, Gravity Electrical Solutions Inc. shall not be liable for:

Indirect, incidental, or consequential damages arising from website use
Loss of profits, data, or business opportunities
Errors or omissions in website content
Website downtime, technical issues, or security breaches
Actions taken based on information found on this website

Service Limitations

Service Area: Services are provided in Calgary, Airdrie, Cochrane, and surrounding areas. Travel fees may apply to locations outside our primary service area.

Emergency Services: While we offer 24/7 emergency electrical services, response times may vary based on weather, demand, and technician availability. Emergency service rates apply to after-hours calls.

Permits and Inspections

Most electrical work requires permits and inspections from the City of Calgary or local municipalities. We assist with permit applications, but approval is at the discretion of local authorities. Permit fees are additional to service costs.

Insurance and Warranties

Insurance: We carry comprehensive liability insurance and WCB coverage. Specific coverage details are available upon request.

Workmanship Warranty: We stand behind our work with a warranty on workmanship. Material warranties are provided by manufacturers. Warranty terms will be specified in your service agreement.

Code Compliance

While we follow all applicable electrical codes and safety standards, building codes may change. Existing electrical systems in older homes may not meet current code requirements but may be grandfathered under previous codes unless modifications are made.

Pricing and Payment

Prices quoted on this website are estimates and subject to change. Final pricing will be provided in writing before work begins. Payment terms will be specified in your service agreement.